I’ve been receiving emails and calls from eveyone asking if we are online yet; simple answer no. The long answer is:

Last Monday the phone company came to install the phone and DSL. They only spoke French so we didn’t understand each other very well. But what we got out of it was that everything was working, we just needed to go buy a DSL modem.

Off I went to get the modem and when I got home it didn’t work. So we called the phone comapny, Belgacom. They said it usually takes 4-5 hours after the installation for the Internet to work. So, that would mean by 5pm everything will be squared away. Well, we have errands to run so we decide to leave. We get back at 7 that day and the DSL still isn’t up. So we give them another call. Their support desk closes at 6:30. Lovely.

On Tuesday we give them a call and they run a test on our line and tell us that not only is the DSL not working, but neither is the phone line which is just priceless considering we are using the phone line to call them.

A technician comes out on Friday. I decide to log on through AOL using dial-up and use an online translater: Babelfish. We are able to understand each other pretty well. Basically what happened is there were two phone numbers set up for the account. One phone number was installed at the house and the other phone number was set up for DSL. He cancelled the 2nd line for us and requested that DSL get put on our current phone line. He said this could take a couple of days to take affect but that we won’t need any more technicians to come to the house.

What a pain in the ass. But, almost there I hope.

This entry was posted on Saturday, September 9th, 2006 at 3:15 am and is filed under Belgium. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.